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Online support


Service

Email: service@madur.com
Phone: +48 42 235 69 39



Sales

Email: sales@madur.com
Phone: +48 42 235 69 57



Remote Support

 

TeamViewer – remote support control software. Let us connect to you, and recognise the problem.


Before you contact us, please prepare your analyser. Quick guide

 


Our team in Europe

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Jacek Kleśta

Skype: SkypeMe™!
Mobile: +48 668 370 007


Sales / Technical support / Service


Michał Klimek

Skype: SkypeMe™!
Mobile: +48 533 220 252


      Sales / Technical support / Service

photo

photo
Bolesław Wielogórski

Skype: SkypeMe™!
Mobile: +48 792 722 792


Sales / Technical support / Service


How to prepare for Remote Support Connection: close

 punktor Prepare the analyser:
 punktor Connect the analyser to your PC.
 punktor Switch the analyser on and let it go through initial calibration phase (warm up/ventilation) for the time needed.
 punktor Run appropriate madur program on your computer.
 punktor Click on the Remote Support button to start the program for remote desktop support.
 punktor Warning. Depending on the web browser you are using, you might be asked if you want to run / save the file, or it might be automatically downloaded to your PC.
 punktor When you will have the window for Remote Support opened, please do not close it as this will shut it down.
You can always minimise the window though.
 punktor Let us know your ID by phone, email or skype.
CEST
4:05
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Downloads available only after logging in

TeamViewer remote support software.

Clicking this button will start the download/initialisation process of the program.

More info available in Online support.

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Talk to our specialists. Click this button and fill in the appearing form. We will contact you at our earliest convenience.

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